PRIVACY POLICY

Your Privacy Matters

Dermacan values the trust you place in us. We are committed to protecting your personal information and maintaining transparency in how your data is collected and used.

This website is owned and operated by ORTIS INFRATECH LLP (“Dermacan” / “We” / “Us”).

Information We Collect

We may collect the following information when you interact with our website:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment-related information
• Device/browser information
• Website usage data and analytics

We may also collect information when you:

• create an account
• place an order
• contact customer support
• participate in promotions or surveys
• interact with us through chat, WhatsApp, or email

How We Use Your Information

Your information may be used to:

• process and deliver orders
• improve user experience
• provide customer support
• share promotional offers and updates
• improve our products and website performance

Payment Security

Dermacan does not store customers’ complete card, CVV, UPI PIN, or banking information. All online payments are securely processed through trusted third-party payment gateways such as Razorpay.

Cookies & Analytics

We may use cookies and analytics tools to:

• understand website traffic
• personalize user experience
• improve website performance
• optimize advertising campaigns

Users may disable cookies through browser settings.

Information Sharing

We do not sell or rent customer information.

Limited information may be shared with trusted third-party partners such as:

• logistics providers
• payment gateways
• analytics tools
• marketing platforms

only to the extent necessary for operational purposes.

Data Protection

We maintain appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Marketing Communication

By using our website, you may receive promotional communication from Dermacan. You may unsubscribe at any time using the unsubscribe option available in our communications.

Policy Updates

Dermacan reserves the right to update or modify this Privacy Policy at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised policy.

Contact Us

ORTIS INFRATECH LLP (DERMACAN)

LGF B1/18, Sector A, Aliganj, Lucknow – 226024

Email: hello@dermacan.in

Phone: +91 9450018019